Google Usage in Europe

Google basically *is* the Internet for people in Europe, particularly France. Recently, I was in France conducting some web usability testing and we made it a point to have Internet Explorer and Fire Fox open to a blank page. Several people were nearly unable to begin a browsing session without the familiar search engine. In fact, several people were simply unable to type any URL at all,lacking all sense of correct URL syntax. Some attribute this to the fact that Internet usage... Read More

Late to a Special Birthday

When it rains it pours and this week was like a category 5 hurricane. Only five days into my trip to Europe, I was in Paris when I found out that I needed to get home right away, as I only had 15 hours until Julee’s unexpected C-section. Thankfully, I had hardly unpacked and I spent nearly 90 minutes canceling my travel to Italy and booking new passage back to Dallas via London. When I landed, I spent nearly 20 agonizing minutes going through customs and nearly the same... Read More